Are you an experienced Account Manager with experience within the digital industry, particularly with e-commerce? Our client is seeking a dynamic professional to manage and grow a portfolio of client accounts, it might suit someone from a digital or creative agency who is used to managing multiple accounts with competing priorities.

Key Responsibilities:

• Drive growth and expand the value of ecommerce client accounts.

• Cultivate and sustain client relationships, managing their ecommerce requirements and identifying growth prospects.

• Guide client engagements, oversee projects, and mentor junior staff.

• Develop and execute detailed account plans, supporting strategic proposals.

• Ensure projects are delivered successfully within budget, scope, and timelines, coordinating with diverse teams.

• Keep abreast of ecommerce trends and best practices to enhance account value and support new business.

Skills and Experience:

• Must-Have:

• 2+ years in account management or client-facing roles within ecommerce or related fields.

• Demonstrated success in managing and retaining client accounts.

• Strong communication and presentation abilities.

• Competence with Microsoft Office Suite, Mac OS, and project management tools (e.g., Coda).

• Willingness to travel and be in the office at least once a week.

• Advantageous:

• Experience with ecommerce analytics tools like Google Analytics and Adobe Analytics.

• Knowledge of conversion rate optimisation and AB testing platforms

• Familiarity with ecommerce marketing, social media, and SEO best practices.

Benefits:

• 25 days holiday plus bank holidays.

• Workplace pension scheme.

• Company away days and regular social events.

• Flexible working hours with support for both in-office and remote work.

If you are passionate about ecommerce and have a strong background in account management, we want to hear from you!