Field Service Engineer
South West UK
£35k
Are you ready to take your engineering expertise on the road and make a difference? We’re looking for a Field Service Engineer who thrives on delivering exceptional service and enjoys a mix of technical challenges and customer engagement. This role offers a dynamic opportunity to work with cutting-edge interactive fitness and fun equipment, serving clients across the UK and internationally.
About the Role
As a Field Service Engineer, you’ll be at the forefront of installation, troubleshooting, and servicing, ensuring their innovative products operate at peak performance. Whether it’s hands-on installations, remote diagnostics, or customer training, you’ll play a pivotal role in maintaining and enhancing their reputation for excellence.
Key Responsibilities:
Install and commission products, from legacy systems to state-of-the-art interactive equipment.
Diagnose and resolve technical issues both onsite and remotely.
Deliver customer training and carry out routine maintenance to maximize equipment lifespan.
Support in-house teams with product testing, quality assurance, and production.
Manage spare parts inventory and maintain accurate service records.
About You
We’re seeking someone who:
Has a background in electrical, electronic, or mechanical engineering.
Takes pride in delivering a fantastic customer experience.
Is physically fit and comfortable working in active environments like play centres.
Can work independently, with a proactive and adaptable mindset.
Is open to UK and international travel, including occasional out-of-hours or weekend work.
Essential Requirements:
Proficiency with hand and power tools.
A valid UK driving licence and passport, with no travel restrictions.
Strong communication skills and a team-oriented approach.
This role offers a competitive salary, alongside annual profit-sharing and performance-related bonuses. You’ll enjoy 25 days of holiday (plus bank holidays), increasing with service, a company pension scheme, and access to a cycle-to-work program. The position comes fully equipped with a company van, tools, technology, and workwear, ensuring you’re ready for every task. Flexible working arrangements, including overtime or time-in-lieu options, add further appeal.
With a mix of field-based autonomy and regular visits to offices in Bodmin and Bristol, this role strikes a perfect balance between independence and collaboration. If you’re enthusiastic about solving problems, working with cutting-edge technology, and delivering excellent customer service, this is your chance to join a thriving company and make an impact. Apply now to be part of an exciting growth journey!